The Rental Process

The Rental Process

Local, reliable, and built for Richmond’s creative community.

Pick-Up & Drop-Off Only Open 6 Days ID Verification

Shop

Browse cameras, lenses, lighting, and accessories. Select your rental dates to cover your full project.

  • All rental dates are final. No refunds/credits for early returns.
  • Complete quick identity verification on the confirmation page (we’ll also email/text reminders).
  • Payment due in full at pickup.

Looking for something specific? Email us and we’ll help.

Pick Up

Collect your gear at our downtown studio. Choose/confirm your pickup window during checkout.

1108 E. Main St, Suite 220
Richmond, VA 23219
  • Quick review of your items at the counter.
  • Our staff can assist with basic setup and care tips.

Shoot

Inspect your gear after pickup. If anything seems off, snap a photo and let us know immediately.

  • Enjoy your rental—daily, weekend, and extended options available.
  • Need help during your rental? rentals@360ism.com

Return

We’ll remind you the day before your return. Drop off at the studio by the agreed time for a quick check-in.

  • Extensions may be available—contact us ahead of time.
  • If everything checks out (no damage/late return), your rental is complete.
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