The Rental Process
Local, reliable, and built for Richmond’s creative community.
Pick-Up & Drop-Off Only Open 6 Days ID Verification
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Shop
Browse cameras, lenses, lighting, and accessories. Select your rental dates to cover your full project.
- All rental dates are final. No refunds/credits for early returns.
- Complete quick identity verification on the confirmation page (we’ll also email/text reminders).
- Payment due in full at pickup.
Looking for something specific? Email us and we’ll help.
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Pick Up
Collect your gear at our downtown studio. Choose/confirm your pickup window during checkout.
1108 E. Main St, Suite 220
Richmond, VA 23219
Richmond, VA 23219
- Quick review of your items at the counter.
- Our staff can assist with basic setup and care tips.
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Shoot
Inspect your gear after pickup. If anything seems off, snap a photo and let us know immediately.
- Enjoy your rental—daily, weekend, and extended options available.
- Need help during your rental? rentals@360ism.com
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Return
We’ll remind you the day before your return. Drop off at the studio by the agreed time for a quick check-in.
- Extensions may be available—contact us ahead of time.
- If everything checks out (no damage/late return), your rental is complete.
