Leased Equipment. Lessor shall lease to Customer the items described on the Customer’s order form or invoice (collectively, the “Leased Equipment”). Customer acknowledges all rental items are owned by Lessor and rented to Customer for the Term defined below.

Rental Period. This Agreement commences on the date Customer’s order is placed and continues for the number of days indicated on the Customer’s order form (the “Term”), unless extended by mutual agreement.

• Start Date: The first day Customer needs use of the Leased Equipment.
• Return Date: The final day of the Term, upon which the Leased Equipment must be returned in person to 1108 E. Main St ste 220 Richmond, VA 23219 (the “Pickup/Return Location”).

Extensions. If Customer wishes to extend the rental, Customer must contact Lessor before the scheduled Return Date. Extensions are subject to availability, Lessor’s approval, and additional fees. The Term automatically extends upon mutual agreement and payment of the extension fees.

No Refunds for Early Return. All rental dates are final, and no refunds or credits will be issued if the Customer returns the Leased Equipment prior to the scheduled Return Date.

Payment in Full at Pickup. Customer agrees to pay all rental fees in full at the time of picking up the Leased Equipment. Lessor reserves the right to decline releasing the Leased Equipment if payment cannot be processed in full.

Deposit. Some rentals require a deposit (as shown on the order form). The deposit serves as security for timely return of equipment in good condition. If the Leased Equipment is returned on time and undamaged (normal wear and tear excepted), the deposit is fully refunded or released. Deposits may also be used to cover late fees or damages.

Lessor’s Right to Cancel. Lessor reserves the right to cancel any order, for any reason, at any time before the Leased Equipment is released to Customer.

Customer Cancellation. Customer may cancel any order prior to taking possession of the Leased Equipment at the Pickup/Return Location. Once the Customer has taken possession, the order is considered active, and no refunds will be given for early return or cancellation.

Late Return Fees. If Customer fails to return the Leased Equipment by the Return Date (including any approved extension), Lessor may charge a daily late fee equal to the average daily rate from the original rental period. If the late return affects another booking and Lessor must take any extraordinary measures (e.g., expedited delivery to the next customer), those costs may be passed on to Customer.

Seven-Day Non-Return. If the Leased Equipment is not returned within seven (7) days after the due date, it will be considered stolen. Lessor will charge Customer’s payment method for the full replacement value of the Leased Equipment, plus any applicable late fees. Failure to pay these amounts within 24 hours constitutes default, and Lessor reserves the right to pursue all civil and criminal remedies.

“AS IS” / No Warranty. Customer accepts the Leased Equipment “AS IS, WITH ALL FAULTS”. Lessor is not the manufacturer and makes no warranties regarding merchantability or fitness for a particular purpose.

Inspection & Operation. Customer agrees that they have examined the Leased Equipment and confirmed it is in good operating condition (except as noted by Lessor). Customer must inform Lessor of any noticed damage or defects within 24 hours of picking up the Leased Equipment. Absent such notice, any damage is presumed to have occurred during the Term.

Proper Use. Customer shall use the Leased Equipment in a careful, proper manner consistent with the manufacturer’s guidelines and all applicable laws and regulations. Customer shall not alter or modify the equipment without Lessor’s written consent.

Risk of Loss. Customer bears all risk of damage, theft, or loss of the Leased Equipment during the Term. If the Leased Equipment is damaged, Customer must promptly notify Lessor and may be responsible for repair or replacement costs as determined by Lessor.

Repair Costs. Lessor alone shall determine the repair method and cost.

• If repairs can be done in-house, Customer will be charged for parts and labor.
• If manufacturer or specialized repair is required, Customer shall pay all associated costs.
• Customer’s form of payment on file will be charged accordingly.

Theft or Irreparable Damage. If the Leased Equipment is lost, stolen, or deemed beyond repair, Customer owes the full replacement value, as determined by Lessor.

No Liability for Damages. Under no circumstances shall Lessor be liable for any indirect, incidental, or consequential damages (including lost profits or inability to use the equipment). Customer assumes full responsibility for the selection, operation, and use of the Leased Equipment.

Definition. Customer shall be in default if (a) Customer fails to return the Leased Equipment within seven (7) days of the Return Date; (b) Customer fails to pay amounts owed; or (c) Customer breaches any provision of this Agreement.

Remedies. If Customer defaults, Lessor may immediately demand payment of all sums due, including late fees, repair or replacement costs, and any collection or attorney fees. Lessor may pursue any combination of civil and/or criminal actions.

Customer agrees to indemnify, defend, and hold harmless Lessor (and its agents or affiliates) from any claims, liabilities, losses, or damages (including attorney fees) arising from Customer’s use, operation, handling, or possession of the Leased Equipment, including any breach of this Agreement.

By checking the box and clicking the “I AGREE TO THE TERMS OF EQUIPMENT RENTAL AGREEMENT, SUBMIT THIS ORDER” button, Customer acknowledges that they have carefully read and understand the 360ism Equipment Rental Agreement, and agree to be bound by its terms in full.